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Summary of SRT Customer Service Calls

22 TOTAL CALLS
91% SUCCESSFUL CONNECTIONS
02:15 AVG CALL DURATION
10% ISSUES RESOLVED

Customers Contact SRT to Ask about:

Cancellation:

  • “Cancel”

Payments and Charges:

  • “Pay bill”

Other:

  • “Modem wont stay on”
  • “Late bus”
  • “None follow up in 3 weeks”

About SRT

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Chrysler, Chrysler Financial, Dodge, Jeep, Chrysler Capital

Summary

SRT Communications is a telecommunications cooperative. It was founded by the Verendrye Electric Cooperative board of directors in 1951. The headquarters is based in Minot, North Dakota, United States. The telecommunications cooperative provides internet, security, wireless phones, WiFi home networking, and business services. Customers can also order TV services which include Digital Cable TV, Digital television, high-definition television, Internet ProtocolSRTVision, and SkitterTV. SRT Communications serves individuals and businesses in north central North Dakota. It uses copper and fiber optic cable for internet service. Customer assistance is provided by phone and live chat 24/7. Available payment options are bank transfer, phone, mail, and SmartHub.

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